Services

Transition Planning / Move Management & Quality Control

Mill Creek’s approach focuses on minimizing down time during complex and multi-phased moves. We identify manageable risks and provide mitigation strategies to avoid potential issues or delays in the timeline sequencing. Our team provides detailed master transition planning, operations, procurement, pre-move checklists and relocation execution with continual project review. This includes development of transition plans and furniture equipment layouts, overall move sequencing and individual departmental transition plans detailing the specific activities leading up to the move, providing the most convenient schedule possible for relocations. Our Quality Control Manager helps ensure proper installation of all project components.

Furthermore, we coordinate delivery, storage and installation of all materials related to the project and manage the testing and calibration of new equipment.

Medical Equipment Planning

Mill Creek’s medical equipment planning team possesses a comprehensive understanding of the specifications and installation requirements needed to fully interface medical systems and disciplines into every construction project. Our team works extensively with architects, owners and end users to ensure design requirements are accurate for the construction process.

Our experienced staff remains an integrated part of the design, build, and install process, working hand-in-hand with vendors and contractors to ensure accuracy of all equipment installation and acceptance.

Project Management, Scheduling & Procurement

Our experienced team coordinates with architects, engineers, contractors and vendors throughout a project’s lifecycle.  This includes the purchasing, moving and reuse of all intended FF&E items.  We leverage our long-standing relationships with equipment and furniture vendors across the country and depth of purchasing experience to provide clients with cost-effective procurement services.

We approach each purchase with a just-in-time ordering process to eliminate duplicate handling of the FF&E, thus reducing potential for additional damage and/or loss of product. Lead times are strategically reviewed, analyzed, and incorporated into the master schedule, as required, to minimize operational disruption to patient care.

Interior Design

A successful interior design program contributes to the vitality and viability of a healthcare facility. By selecting Mill Creek, health care facilities can ensure the interior design program maximizes the benefits to patients, employees and ultimately, the bottom line. Our interior design specialties include Structural Interior Design (SID), Comprehensive Interior Design (CID), procurement, delivery and installation.

Functionality and design criteria are analyzed for each project, including building code, ABA requirements and ergonomic design incorporations.  Every successful project is a cohesive, aesthetically pleasing design that improves patient care while seamlessly aligning staff functionality.

Low Voltage
Communication Systems

We manage the process of coordinating the installation of low voltage/communication systems, including access control, perimeter protection, intrusion detection systems, LAN notification systems, force protection, UPS systems, telephone systems (analog and IP), LAN, premise distribution, intercom systems, duress, land mobile radio, entertainment and TV, video surveillance, and cable trays. Additionally, we coordinate communication room design and outfitting of all systems, and test all systems after installation to ensure proper integration.

In-House Database & Inventory Assessment

One of Mill Creek’s key strengths is our proprietary IO software system.  This database provides a comprehensive inventory of existing equipment and is uniquely designed to manage each piece of FF&E down to the room level. It can track a single piece of equipment from inventory, through the design stage, through procurement, and on to the final location at the departmental move stage. Our detailed inventory analysis is used as the basis to determine recommendations for equipment replacement, reuse and disposition.  Our asset tracking also prevents unnecessary procurement expenses and expedites the process of decommissioning vacated facilities.

BMET Services

Our certified BMET staff establishes the functionality of equipment before we move it and ensures after each move that all equipment is safe and fully functional in the new location. Mill Creek BMET ensures that medical equipment is well-maintained, configured and installed properly, and is ready for safe patient care. Our BMETs are certified for equipment installation, regular inspections, repair, and device calibration. In addition, we educate, advise, and train an organization’s staff on operation, safe clinical applications, and equipment maintenance.

Wayfinding & Signage

As part of Mill Creek’s transition services, we provide comprehensive signage plans for interior and exterior wayfinding. Our team designs each signage package with patients, staff, and visitors in mind, while ensuring we meet all facility requirements. We create color-coded site plans, orienting the public and staff with their location in relation to affected areas, directing them along the path of travel that is most convenient while minimizing traffic. In addition to wayfinding signage, we provide additional project and safety signs as needed for each project.